Terms and Conditions of Sale

Website: switchagency.business

Article 1 — Purpose

These Terms and Conditions govern the contractual relationship between SWITCH AGENCY LLC ("the Provider") and any individual or entity ("the Client") wishing to benefit from the following services:

  • Website creation and development
  • Digital strategy and communication consulting
  • Brand identity / visual guideline creation
  • Logo and visual identity design

Article 2 — Quotes and Orders

Each service is subject to a detailed, free, and non-binding quote specifying the nature of the services, timelines, price, and payment terms.

The order is confirmed upon written acceptance of the quote (signature or email confirmation) and, where applicable, payment of a deposit.

Article 3 — Price and Payment Terms

Prices are stated in euros (or the agreed currency), including any applicable taxes. Payment is made according to the schedule set out in the quote, typically:

  • A deposit upon order confirmation (30–50% of the total amount)
  • The balance due upon delivery, before final handover of deliverables

Accepted payment methods will be specified in the quote (bank transfer, etc.). Any late payment may result in suspension of services.

Article 4 — Delivery Timelines

Timelines stated in the quote are indicative and begin upon receipt of all elements required from the Client (content, visuals, access credentials, approvals). Any delay in providing these elements will result in a proportional extension of the timeline.

Article 5 — Client Obligations

The Client agrees to provide, within the agreed timeframe, all elements necessary for the completion of the service (text, images, existing logos, technical access) and to validate project milestones within a reasonable time.

The Client warrants that it holds the necessary rights to any content it provides.

Article 6 — Revisions and Approvals

Unless otherwise stated in the quote, each service includes a defined number of revision rounds.

Any request for substantial changes after final approval, or beyond the included number of revisions, may be subject to additional billing.

Article 7 — Intellectual Property

Until full payment of the price, all creations (logo, brand identity, website) remain the exclusive property of the Provider.

Upon full payment, usage rights are transferred to the Client according to the terms specified in the quote.

The Provider retains the right to reference the completed project as a portfolio piece, unless the Client requests otherwise in writing.

Article 8 — Right of Withdrawal

In accordance with applicable regulations, a Client acting as a consumer has a 14-day withdrawal period from the date of order, except where the service has been fully performed before the end of this period with the Client's express consent.

For custom services started at the Client's express request, this right may no longer apply once work has begun.

Article 9 — Termination

If the Client cancels after the service has begun, amounts already committed and work already completed remain due on a pro-rata basis.

In the event of a serious breach by either party, the other party may terminate the service after formal notice has gone unaddressed.

Article 10 — Liability

The Provider agrees to perform the services with due care and in accordance with industry standards.

The Provider shall not be liable for indirect damages, loss of data not backed up by the Client, or malfunctions related to a hosting provider, domain name, or third-party tool not directly managed by the Provider.

Article 11 — Website Hosting

Unless otherwise stated in the quote, hosting of delivered websites (via Hostinger or other providers) becomes the Client's responsibility once the service has been delivered, unless a separate maintenance or hosting package has been subscribed to.

Article 12 — Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable in the State of Wyoming, United States, without prejudice to any mandatory rights the consumer benefits from under the law of their country of residence.

In the event of a dispute, the parties will make reasonable efforts to reach an amicable resolution before pursuing legal action.